Imperium Aurora Help Center

Questions

Questions

Questions

You have questions, we provide solutions. Explore everything about Imperium Aurora.

General Queries

General Queries

What's Imperium Aurora?

Imperium Aurora is a premier event in Orange County, CA, offering an immersive Roman-themed rave experience with world-class DJs, stunning visuals, and a vibrant, historical atmosphere.

Where's It taking Place?

It's happening at our top-secret venue in Orange County, CA, coordinates to be revealed soon.

What are the event dates and times?

The event will take place on [Event Dates]. Doors open at [Start Time] and the event concludes at [End Time]. Prepare to be transported back in time for a night of legendary entertainment.

What is the age requirement for attending?

Attendees must be at least 18 years old. Valid government-issued identification is required for entry.

How do I access presale tickets?

Presale tickets can be accessed by purchasing a minimum amount of merchandise from our store. You will receive a unique presale code via email within 48 hours of your purchase.

Can I bring my own water bottle?

Yes, you can bring an empty water bottle to fill at our free water stations located throughout the venue. Stay hydrated as you dance through the night.

Ticket Info

Ticket Info

How do I purchase tickets?

Tickets to the Imperium Aurora can be acquired from our official website after getting a pre-sale place. Act fast though, prices are subject to change, so act now!

Are tickets refundable or transferable?

All ticket sales are final and non-refundable.

What should I do if I lose my ticket?

Imperium Aurora is not responsible for lost, stolen, or damaged tickets. Unfortunately, replacement tickets cannot be issued. We will try to work with you if you contact us.

Event Specifics

Event Specifics

What’s prohibited at the event?

Watch out space adventurers! Weapons, illegal substances, outside food, pro-grade cameras, and drones are off limits. For a complete list, sneak a peek at our prohibited items link.

Are there food and beverages available at the event?

Yes, there will be a variety of food and beverage vendors on-site offering a wide range of options to suit all tastes. Feast like an emperor with delectable offerings.

What safety measures are in place?

We have comprehensive safety measures, including security checkpoints, on-site medical services, and emergency procedures to ensure a safe environment for all attendees.

Merchandise

Merchandise

Where to buy event merch?

Merchandise can be purchased at the event or through our online store. Take a piece of the Roman glory home with you.

How's the quality of merchandise?

Our merchandise is crafted from top-notch materials and designed with meticulous attention to detail. We guarantee exceptional quality and value in every product, fit for the discerning tastes of Roman nobility.

How do I report a defective product?

If you receive a defective product, please contact our customer service team at [Customer Service Email] within 7 days of purchase for assistance. We strive to uphold the highest standards of quality and excellence.

Stay Connected

Stay Connected

Stay Connected

Reach out to our awesome customer support team for any queries or help. We are more than willing to assist you!

Swing by our website or follow us on social media to keep up with the latest announcements and exclusive offers. We promise to make your feed more exciting!

Swing by our website or follow us on social media to keep up with the latest announcements and exclusive offers. We promise to make your feed more exciting!

Unsolved Mystery

Unsolved Mystery

Unsolved Mystery

Still have unanswered questions? Feel free to initiate contact directly. We’re as eager as you are to make your Imperium Aurora experience the best it can be.