We value your trust more than anything. That’s why we’ve made every effort to ensure our terms are as fair and transparent as possible.
This page is your one-stop knowledge hub for all things terms and conditions, designed with your convenience in mind.
Each section doesn’t just detail your rights and our obligations, but also explains why they’re in place for the peace of mind you deserve.
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**Imperium Aurora Terms and Conditions**
_Last Updated: [Date]_
Welcome to Imperium Aurora. These Terms and Conditions ("Terms") govern your access to and use of our services, including ticket purchases and attendance at our events. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.
### 1. General Terms
**1.1. Acceptance of Terms**
The use of our services and attendance at our events is subject to the acceptance of these Terms. By purchasing a ticket and/or attending the event, you expressly agree to be bound by these Terms and all applicable laws and regulations.
**1.2. Eligibility**
Attendees must be at least 18 years of age to participate in the event. Valid government-issued identification may be required for entry. Imperium Aurora reserves the right to refuse entry to anyone unable to present valid identification.
**1.3. Modification of Terms**
Imperium Aurora reserves the right to amend or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for any updates.
### 2. Ticket Purchase and Refund Policy
**2.1. Ticket Availability and Pricing**
Tickets are available on a first-come, first-served basis and are subject to availability. Imperium Aurora reserves the right to limit ticket quantities per customer and to make adjustments to ticket prices at its sole discretion.
**2.2. Non-Transferable**
Tickets purchased are non-transferable and non-exchangeable. Any attempt to resell or transfer tickets may result in cancellation without refund or entry denial.
**2.3. Refunds and Cancellations**
All ticket sales are final. No refunds or exchanges will be provided unless the event is cancelled or rescheduled by Imperium Aurora. In the event of a cancellation or significant change in the schedule, ticket holders will be notified via the contact information provided at the time of purchase.
**2.4. Lost or Stolen Tickets**
Imperium Aurora is not responsible for lost, stolen, or damaged tickets. Replacement tickets will not be issued under any circumstances.
### 3. Event Conduct
**3.1. Code of Conduct**
All attendees must adhere to the event’s code of conduct. This includes, but is not limited to, treating other attendees, staff, and property with respect and refraining from any form of harassment, violence, or disruptive behavior.
**3.2. Prohibited Items**
The following items are strictly prohibited: weapons of any kind, illegal substances, outside food and beverages, professional camera equipment, drones, and any other items deemed inappropriate or dangerous by event staff.
**3.3. Behavior and Substance Use**
Attendees are expected to behave responsibly and consume any substances in moderation. Imperium Aurora has a policy against the use of illegal substances and reserves the right to remove individuals engaging in illegal or unsafe behavior from the event without a refund.
### 4. Safety and Security
**4.1. Security Screenings**
All attendees are subject to security screenings, including bag checks and pat-downs, at entry points. Refusal to comply with security procedures may result in denied entry without refund.
**4.2. Medical Services**
Medical tents staffed with professional healthcare providers are available on-site to address any health-related issues. Roving medical teams will also be present throughout the venue to provide immediate assistance if needed.
**4.3. Emergency Procedures**
Attendees must comply with all emergency instructions provided by event staff. This includes, but is not limited to, evacuations, shelter-in-place directives, and other emergency response protocols. Failure to comply with emergency instructions may result in immediate removal from the event.
### 5. Photography and Media
**5.1. Consent to Recording**
By attending the event, you consent to being photographed, filmed, and/or otherwise recorded. These recordings may be used by Imperium Aurora for promotional and marketing purposes without further consent or compensation.
**5.2. Restrictions on Recording**
Personal photography and videography for non-commercial purposes are allowed, provided that it does not interfere with the enjoyment of other attendees. Professional photography, videography, and live streaming are prohibited unless expressly authorized by Imperium Aurora.
### 6. Liability
**6.1. Assumption of Risk**
By purchasing a ticket and attending the event, you assume all risks and dangers incidental to the event, whether occurring before, during, or after the event. Imperium Aurora is not liable for any personal injury, loss, or damage incurred.
**6.2. Indemnification**
You agree to indemnify, defend, and hold harmless Imperium Aurora, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your attendance at the event, your breach of these Terms, or your violation of any rights of another.
### 7. Merchandise
**7.1. Merchandise Purchases**
All merchandise sales made at the event or through the Imperium Aurora website are final. Merchandise is non-refundable and non-exchangeable unless defective.
**7.2. Quality Assurance**
Imperium Aurora ensures high standards for its merchandise. If a product is found to be defective, please report it within 7 days of purchase for resolution.
### 8. Environmental Responsibility
**8.1. Sustainability Practices**
Imperium Aurora is committed to minimizing its environmental impact. Attendees are encouraged to use designated recycling bins and adhere to waste reduction practices.
**8.2. Environmental Compliance**
Imperium Aurora complies with all applicable environmental regulations and promotes sustainable event practices.
### 9. Privacy
**9.1. Data Collection and Use**
Personal information collected during ticket purchase and event registration is used in accordance with our Privacy Policy. This includes, but is not limited to, contact information, payment details, and preferences.
**9.2. Marketing Communications**
By purchasing a ticket, you agree to receive marketing communications from Imperium Aurora. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the emails.
### 10. Governing Law
**10.1. Jurisdiction**
These Terms are governed by the laws of the state of California, without regard to its conflict of laws principles. Any disputes arising under or related to these Terms or the event shall be resolved exclusively in the courts located in Orange County, California.
### 11. Severability
**11.1. Severability Clause**
If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
### 12. Entire Agreement
**12.1. Entire Agreement**
These Terms, along with any additional terms and policies referenced herein or provided by Imperium Aurora, constitute the entire agreement between you and Imperium Aurora with respect to the event and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Imperium Aurora.
### 13. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
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